Support-Jiangsu BoLaiKe refrigeration science and technology development Co., Ltd.

Support

BOLAIKE is committed to building an efficient and reliable service support system for customers worldwide.

We work closely with authorized dealers and local service partners in each region. Localized services—including on-site installation and commissioning, operator training, routine maintenance, and emergency response—are provided independently by the authorized dealer or local service partner in your area.

Rapid Response and Upgrade Services

Local dealers or service providers offer on-site support

1-hour service response mechanism

Lifetime free software upgrades

Hardware upgrades available at cost price
Training and Technical Support

Online Training:

Conducted by the BOLAIKE engineering team, covering equipment operation, process optimization, and troubleshooting

On-site Training:

Overseas dealers and client teams are invited to BOLAIKE headquarters for systematic hands-on training
Maintenance and Spare Parts Support

Equipment maintenance services and spare parts support provided by local distributors or service providers

Full lifecycle maintenance services for equipment

Rapid replacement and installation guidance

Genuine spare parts supplied directly to distributors
Service Guarantees

One-year equipment warranty

Global remote technical support